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Privacy Policy

Heartwoodcoffins.co.uk

Privacy Policy

About US

We (J.C.Atkinson and Sons Limited) are committed to providing exceptional quality products, consistently and reliably, by understanding how precious loved ones are. Our commitment to you ensures that we do everything that we can to help at this difficult time.

WHO ARE WE ?

Our website address is: https://www.heartwoodcoffins.co.uk.

What personal data we might collect and why?

COMMENTS

When visitors consent to leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be visible to the public in the context of your comment.

media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

cookies

If you input details on our site then you have opted-in to the site saving your name, email address and website via the use of cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year, unless you notify us that you would like to be removed from the site.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please contact info@jcatkinson.co.uk if you have any questions.

Complaints about the use of your data

In the event that you wish to make a complaint about how your personal data is being processed by JC Atkinson and Son Limited, please contact info@jcatkinson.co.uk or Ian Rutter the Data Protection Officer, at ian.rutter@jcatkinson.co.uk , or 0191 4158920.
If you are unhappy with how your complaint has been handled, you have the right to lodge a complaint with JC Atkinson and Son Limited.
The contact details are below:
JC Atkinson and Son Limited
Address: coffins.co.uk, c/o JC Atkinson and Son Limited, Sedling Road, Wear Industrial Estate, Washington, Tyne & Wear, NE38 9BZ. ICO no.00014433026
If we have not satisfactorily resolved your complaint then you have the right to complain to the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, if you think that there is a problem with the way that JC Atkinson and Son Limited have handled your data.

Looking for a

Different Style?

With the coffin playing a central role in the funeral, personalisation is becoming very popular, helping to celebrate the unique life of a loved one and their values. There are a lot of different options available including solid wood, wood veneer, picture coffins and environmentally friendly options such as willow, bamboo, or wool.

How to Arrange

A Funeral

If you’re facing the difficult task of arranging a funeral and are seeking guidance on the process, this link will begin to answer some of those questions and provide guidance on the subject.